+No new customers or supervision of adult or U18's.
+ Use the calendar in 'week' mode - it looks nicer.
+ You must book online.
+ Sessions become available to book 5 days in advance.
+ Self-check-in and check-out: Bring your keyfob bar code or download the RGPro Connect App.
+ Contactless Payments Only within the building.
+Liquid Chalk Only
+Wear a face mask or suitable face covering




Adult Single Session - £10
Concession Single Session - £8

Punchcards & Memberships are frozen at the current time. This will be reviewed in August.



Can I book multiple sessions in advance?

Yes, you can but, we will only have the next 72 hours available at any time.

Can I book back to back sessions?

Yes, but we may ask you to vacate the centre in between while we clean down.

Can I book for multiple people?

Yes, as long as they are all competent climbers and have climbed at Highball before. If in doubt, contact us.

Can I bring/supervise guests?

No. We are only open to pre-existing customers who have registered for unsupervised climbing. 
This includes young people aged 14+ who have a green card. If you need to be supervised, you will not be allowed to climb for the time being.

Can I bring friends/family to spectate while I climb?

At this current time no. The only people allowed within the centre at this time are those registered to climb.

Do I have to wear a mask?

Yes, face coverings are mandatory when in the centre unless you are having a quick drink or bite to eat, or
are using the Strength and Conditioning Area (where it is optional but recommended).

Can I hire shoes?

Yes, hire shoes will be available. For the time being, this will be included in the session price. 
They are available on a ‘self-service’ basis after you check-in.

Will the cafe and shop be open?

Yes. You will be able to access the cafe and shop before your climbing session via a dedicated 'takeaway' entrance'. You will also be able to use the same entrance to come to reception before your climbing session to update any expired registrations, replace lost barcode key fobs, or activate the RGPro Connect App.

Is the Strength and Conditioning Area Open?

Yes, it is. There is maximum capacity of 8 people so please keep workouts to a maximum of 20 mins and
spray/wipe down all equipment you use before and after.

Are you running any supervised/instructed sessions for adults or children?

Due to social distancing, we have suspended all sessions lead by our Coaching Team. This will be reviewed towards the end of August.

When will I be able to bring and supervise my child?

We can't give you a specific date just yet, but we plan to reintroduce this as soon as possible for pre-existing customers.