Adult beginners and anybody under 18 must be closely supervised when in the centre. Supervision can be provided by a trained member of the Highball team on a pre-booked climbing session, or an experienced adult climber.
Supervising climbers must be 18+ and a competent and regular boulderer or climber. That means they have gained, through formal training or personal experience, the appropriate knowledge to climb safely in an indoor environment without supervision.
Those under 18 are not permitted to supervise anyone, regardless of their experience.
Children aged 6 & 7 must be supervised by an adult on a 1:1 basis.
Adults can supervise up to 2 climbers, but only 1 climber can be on the wall at a time.
An adult who has completed suitable registration can supervise up to 2 guests.